To fill out this Statement of Claim form, you will need to reference your copy of the following items:

  1. Household Goods Carrier's Bill of Lading and Freight Bill.
  2. Household Goods Descriptive Inventory.

In all cases, keep damaged articles (including shipping containers) for inspection. Arrangements will be made to inspect and estimate damage to the articles you have claimed.

Do not repair or replace any damaged items or cartons that they were contained in. All items must be inspected by our representative before we can accept liability for any damage done during your move.

Please be advised that for interstate (long distance) moves, you only have NINE MONTHS from the date of delivery to complete and send this form to our office. And for local/intrastate/perm storage moves, you only have ninety days to notify us of a claim and FOUR MONTHS from the date of delivery to complete and send this form to our office. The carrier must receive the claim form within the stated filing period.

Note: All items denoted with * are required.

Customer Information

Where did you move to? 

Where did you move from? 

If "yes", please provide present address below.

Present Address

Additional Information



If "yes" then where?

60 cent/lb. per article (U.S. and Canada)
Declared Value Protection (U.S. Only)
Extra Care Protection/ Customer Transit Protection - no deductible (U.S. and Canada)
Extra Care Protection -$250 deductible (U.S. only)
Extra Care Protection - $500 deductible (U.S. only)

Please enter the information regarding the item you wish to claim. To be processed correctly, the claimed item must include an Inventory Item number OR if your claim resulted from a local or Intra-state move, there may not be any inventory number associated with your claim.

NOTE: If the item is repairable but you will accept a nominal cash allowance instead of repairs, enter the amount you are requesting. If repairs are preferred, click the "repair" box. Arrangements may be made to inspect the claimed item. However, please enter a dollar amount claimed and/or click the repair box for every item claimed.

Claim #1




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Moving Tips and FAQ's

  1. When is the best time to move?

  2. How do I determine which moving companies to contact?

  3. When should I contact moving companies for estimates?

  4. What happens when a relocation consultant comes to my home?

  5. How do I prepare for my move?